With more than 65 years of combined real estate experience and knowing the attention and dedication required to maximize the value of multifamily projects, SMG began its operations in Lakewood Ranch, Florida. Additionally, the company operates regional offices in Jacksonville, Florida and Lancaster, Pennsylvania. These locations give us the local presence, experience, and knowledge to manage numerous properties throughout Florida, Ohio, Virginia, West Virginia, Maryland, Michigan, Tennessee and South Carolina. Our portfolio spans six Eastern US states with the primary focus in the southeast region that includes more than 2,000 apartments in 19 communities. 

We are dedicated to building life-long relationships by exceeding residents’ expectations at every community, providing quality property management and exceptional hands-on service, making life easy for both residents and owners alike. We understand the significance of a home and how to bring value for our residents and clients.

SMG HIGHLIGHT

 



 

As operators of multi-family properties, we understand the importance of the day to day operations; it all starts at the front line and with the on-site management team. We manage each asset as if it were our own, focusing on resident relations, superior service, building value and trust in the community, and maintaining good relationships with area businesses and vendors - all that require a unique hands-on approach.

Our expert team of corporate professionals provides the constant communication and supervision to the on-site teams, providing them the direction, training and most importantly the support to be su
ccessful in managing every community as if it was their own. The end result is a professional management team maximizing the potential of each asset.

Professional On-Site Management

Insurance/Risk Management

SMG knows managing your insurance costs goes hand in glove with a strong proactive risk management policy. From regular property inspections, community involvement and thorough unbiased reporting, we work to ensure that every dollar of your insurance premiums bring value to your asset with the coverages, deductibles and stable insurance providers you can depend on. Because of our diverse portfolio base with assets in several desirable states whose total insurable value exceeds $200,000,000, our insurance program features the following:

 

  • Safety training to minimize incidents

  • Reduction of incidents to minimize claims thereby reducing insurance premiums

  • Evaluation of property coverage’s and proper identification of named insured’s

  • Review and owner advocacy of pending claims

  • Control of insurance premiums through global policy purchasing power

  • Individual stand-alone property bids, inclusion in master property, general liability or Umbrella policies, or a combination of both

  • Monitoring and owner advocacy of litigation and settlements

  • Assessment of workers’ compensation claims.


Let’s face it, even with all these tools in our arsenal the unexpected can happen. To give you peace of mind, SMG provides both professional errors and omission insurance and theft coverage to ensure that your hard earned dollars remain working for you.

Management Services

SMG is a full-service management provider for owners of multi-family assets offering the following expertise:

 

  • Professional On-site Management

  • Recruitment and Training of all Team Members

  • Financial and Operational Reporting

  • Annual Operating Budgets, including Marketing and Business Plans

  • Leasing and marketing plan for the coming year which details projected rental increase recommendations as compared to area competitors

  • A line-by-line projection of each revenue and expense item enabling net operating income to be accurately projected and maximized

  • Capital repairs and replacement program

  • Review of pertinent legal, environmental and engineering issues

  • Collective Purchasing Power Program

  • Supervision of Construction or Rehabilitation programs

  • Due Diligence and Underwriting Services

  • Insurance/Risk Management

  • Consulting/Asset Management

  • Investment and Financial Services

Due Diligence and Underwriting Services

Our management team is able to provide due diligence services and analysis to allow you to make an informed decision as you grow your portfolio. We have the ability to work directly or in unison with your asset management team to handle all aspects of a complete physical unit-by-unit inspection, providing detail on the overall condition of the unit interiors, lease audit, maintenance service history, capital needs, and market overview. We use third party companies for environmental and engineering reports and surveys. All of this information is thoroughly and timely compiled in a comprehensive Due Diligence Package so you have the information and details to evaluate and make an informed decision on your acquisition. We would be happy to provide you the complete checklist of Due Diligence services.